To our valued customers and associates,
Many of you may be wondering how the Governor’s Executive Order will affect Gary McDonald Homes. The new mandate requiring all individuals living in the state of California to stay home exempts the operation of housing construction. This means that we will continue our important work of homebuilding with the care and safety of our community in mind. As previously noted, our sales office and models are open BY APPOINTMENT ONLY. An appointment will consist of ONE sales associate and ONE family (defined as immediate family who currently lives in the same residence and less than 9 individuals) at a time in the sales office or any model home. The same rules will apply to any appointment in our design center. We will supply hand sanitizers for our associates and our customers. We will disinfect the sales/design center offices and models before any appointment. Anyone exhibiting any symptoms of illness or fever will not be allowed in an appointment. If you are sick, or anyone in your family is sick, PLEASE STAY AT HOME.
This goes into effect immediately and until further notice. Please check our website and social media for the latest news and updates. This is a fluid situation and our policies may abruptly change without further notice.
For our existing homeowners, our customer service procedures will remain unchanged. A copy of this procedure is in our Limited Warranty which you can locate in your Homeowner’s Manual given to you at time of contract. However, please keep in mind, our subcontractors are independent and may put into operation their own procedures to deal with the Coronavius. We ask for your patience as your requests are both received and processed.