Customer Service Request

Please fill out the online customer service request form. Please review your warranty material in your Homeowner’s Manual to verify that the item is a warrantable item and not within construction performance guidelines before you submit. These items include our Limited Warranty, The Home Book and the Fix It Law Booklet. Thank you. Click here for a list Homeowner FAQs.

Note – Homeowner must be present at customer service appointments

Customer Service Request Form

Name*
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Address*
Community*
Lot Number*
Close of Escrow Date
MM slash DD slash YYYY
Phone*
Your Email
One customer service item per line.
Customer service items
Item Detailed Description Room/Specific Location
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Customer Service FAQs

Homes for every lifestyle

From young families to retired couples, we build homes for people in every stage of life. From gated and non-gated communities, floor plans ranging in size from 2,000 square feet to well over 5,000. In each home we build, you'll find the highest quality, craftsmanship, and luxurious amenities that have come to define a Gary McDonald home.

Customer Service Request